• Skip to main content
  • Skip to navigation
  • Accessibility
  • Contact Us
Government of Western Australia Crest
Government of Western Australia
Government of Western Australia Crest

Additional Menu

  • Accessibility
  • Contact us
Go to WA Government search
  • About SMHS
    • Health Service Board
    • Strategic focus
      • Vision and values
      • Strategic Plan
      • Annual Report
      • Environmental sustainability
      • Innovation
    • Executive
    • Conduct and standards
    • Freedom of Information
    • Governance
    • SMHS Excellence Awards
    • Contact SMHS
  • Our services
    • Our hospitals
    • Elective surgery
      • Contracted medical practitioners
    • Outpatients
    • COVID-19 information
      • SMHS staff self-reporting
    • Aboriginal health
    • Mental health
      • Kara Maar
      • Peel Mental Health Taskforce
    • Health promotion
      • Our priorities
      • Public health planning
    • Community Services
    • Health care snapshot
    • SMHS Online Services Portal
    • Western Australian Limb Service for Amputees
    • Library and Information Service
  • Our care
    • Safe, quality care
      • Reduce your falls risk
      • Preventing pressure injuries
      • Supporting patients with cognitive impairment
      • Understanding delirium
      • Hand hygiene
      • MySay healthcare survey
      • Healthcare associated infections
      • "What matters to you?"
    • Understanding where you will receive care
    • For overseas visitors and students
    • Patient rights
    • Patient stories
    • Private patients
    • Support for carers
      • If you can't visit an older patient
  • Our community
    • Consumer experience
    • Partnering with consumers
      • Community advisory councils
      • 'Put it to the People' engagement platform
    • Engaging with our community
      • GP Engage
      • Fiona Wood Public Lectures
      • Voluntary assisted dying podcasts
      • Health Stories podcasts
    • Disability access and inclusion
      • DAIP strategies
      • DAIP initiatives
      • Supporting people with disability
    • SMHS HealthReady Pipeline
      • About HealthReady
      • Get involved in HealthReady
      • Current HealthReady projects
    • Our volunteers
    • Events
  • Our research
    • About research at SMHS
    • Current research
      • Allied Health Research Unit
      • Nursing and Midwifery Research Unit
    • Our research stories
    • For researchers
      • SMHS Research Integrity Advisors
    • Participate in our research
      • Valuing the consumer voice
  • Work with us
    • Career opportunities
      • Allied health and health professionals
      • Clinical academics
      • Corporate and non-clinical careers
      • Medical
      • Mental health
      • Nursing and midwifery
    • Employee benefits
    • Apply for a job
    • Living in WA
  • News
  1. Home
  2. News
  3. 2022
  4. 11
  5. 03
  6. Long-time Rockingham General Hospital volunteer takes home top honour

Long-time Rockingham General Hospital volunteer takes home top honour

Long-time Rockingham General Hospital volunteer takes home top honour

A woman stands in a kitchen environment and places fruit into a fruit bowl. Rockingham General Hospital volunteer and winner of the SMHS Volunteer of the Year award, Pauline James
04/11/2022

A familiar face at Rockingham General Hospital (RGH), Pauline James was recently crowned ‘volunteer of the year,’ having contributed nearly 40 years volunteering with the RGH Auxiliary.

In this time, she supported the Auxiliary through 25 years as a Committee member, and also rolled her sleeves up to offer frontline support to ED patients and staff, Elanora’s gift shop and Elanora’s café.

Now approaching her 90th birthday, Pauline has long donated her time, skills and experience, and continuously looks for opportunities to expand the Auxiliary’s work. She particularly enjoys spending time with patients and visitors, offering a friendly smile and lending a listening ear during what can be a daunting time.

Pauline remains especially proud of the Auxiliary’s scholarship program that enables staff who might not otherwise have the means to undertake learning and development, to participate and contribute to continuously improving patient care or streamlining processes.

On Thursday 20 October 2022, Pauline was recognised for her contribution, taking home the top prize in the ‘volunteer of the year’ category at the 2022 South Metropolitan Health Service (SMHS) Excellence Awards.

Pauline explained she has been involved in volunteering since she was a child during World War Two, when her parents worked to raise money for the Red Cross. She then continued volunteering in various capacities throughout her life, leading her to join the Auxiliary 40 years ago.

“Volunteering has been a very important part of my life, particularly since my husband died and I became a widow when I was only 57 – giving back to the community has really helped full a big void for me,” Pauline said.

“I have really loved being part of the Auxiliary and seeing first-hand the benefits our work at the café and gift shop bring to the staff and Rockingham community, such as funding equipment and creating scholarships for nurses to develop their careers.

“I’m approaching 90 now and drive all the way from Murdoch to volunteer in Rockingham – I know how hard it will be to leave RGH and I will miss it terribly.

“I really hope I can inspire young people to consider giving a little bit of time each week back to their community – I promise volunteering is worth it.”

SMHS Chief Executive Paul Forden said he is continually impressed by the high calibre projects, teams and individuals who are in the running at the SMHS Excellence Awards every year.

“We are privileged at SMHS to have a cohort of staff and volunteers who are so passionate and committed to further improving the patient outcomes for our community,” Paul said.

“Congratulations and thank you to all the winners, finalists and nominees.”

Read more about our finalists and winners.

Keep up to date with our news and achievements

Text reads Follow SMHS on Facebook @SouthMetropolitanHealthService

Previous Next
Last Updated: 04/11/2022
  • Facebook
  • LinkedIn
  • YouTube

Footer menu

  • wa.gov.au
  • Copyright
  • Disclaimer
  • Privacy
  • Sitemap
  • Contact Us

Brought to you by the Department of Health, Western Australia

© Government of Western Australia 2018 to